Since we were little tikes, our parents have been saying to us, "listen to your elders," "because I said so," "you’ll understand when you’re older," and "someday you’ll realize that I’m right." You must remember how annoying it was to hear that, especially as a teenager. I know I sure do. I can't even count the number of times I used to roll my eyes when I heard those phrases. … [Read more...]

We've all had to deal with them. You know, those agonizing, angry, frustrated customers that make our jobs so hard. Learning how to handle difficult clients in business isn't easy, but it will make a big difference in how far you can go in your career. Business is business, but it can feel very personal when people get emotional and heated. As much as we wish our clients and … [Read more...]

I recently found out two of my colleagues are getting married. They "scandalously" met at work, fell in love, still work together, and now they're getting married. It's all a bit nuts, but people do crazy things when they're in love. I really have no idea what their future holds. Hopefully it's lots of happiness, but they will certainly have their challenges. With all that time … [Read more...]