Warning! If you are looking for a property manager in San Francisco, DO NOT use Kinry & Associates, located at 2000 Van Ness avenue. They are unresponsive, have a terrible attitude, rude, and have questionable deals with their contractors. They literally do not return phone calls or return e-mails for weeks, which completely defeats the purpose of having a property manager.
The next time there’s a leak at your property, good luck! You will not get a response from Ken from Kinry & Associates. The next time there is some type of maintenance issue with the elevator, front door, or electricity, good luck. You will not get a response from Kinry & Associates.
They will make you sweat, while they collect their monthly fees for not doing their job. If you don’t believe what I’m saying, all you’ve got to do is look at the Yelp reviews about Kinry & Associates to see how terrible they are.
Here are some reviews from Yelp:
“Not responsive over e-mail for anything. Won’t help if you have a problem. “In the pockets” of certain homeowners. Keeps deposits owed without returning them. VERY SHADY operation.” – Jacob J.
“Zero improvement since my last review. Things are even worse. I’d give zero stars if I could. They suck at communicating and never follow up. It’s ridiculous our hoa hasn’t fired them yet. Do not hire this company. They provide negative value.
Kinry is very unresponsive, which is very frustrating when you are paying them to manage your property. I also wish they would treat all tenants equally. I do not recommen hiring Kinry as a property manager.” – Jenn J.
“This company can’t handle things properly or legally, don’t entrust them with your properties, they will make you get into lawsuits & lose a lot of money and possibly your property. I’d have better odds with throwing my bet into a slot machine. I can’t understand any positive reviews they have here even happen.
Plenty of better companies out there, don’t come here. I’ve dealt with them for a long period of time now, and it’s only been poor experiences from the get go. I have never said this on any of my many reviews, but I would give them zero stars if I could. Don’t give them your business if you want proper property management. EPIC FAIL.” – Julia L
“Kinry forgets who their paying clients are. Their approach centers on animosity vs. really contributing to property owners. They are very heavy handed with virtually no people skills. They also strut and make demands that fits them. They come first.” – Ken S.
“Not impressed with this company one bit. They managed the property I used to live at back in 2012 and it took forever for certain things to be addressed. Email didn’t work. Phone calls didn’t work. At one point some of us were ready to march straight down to the office and demand service.
It was evident that because the building was “not a priority financially” (as that smart mouth person told my neighbor over the phone) and it is a much smaller building they manage they feel like they can do whatever the hell they want. Typical greed…and judging by the other reviews it is evident that you should run if you hear this joke of a company manages your building. Thankfully I am no longer at that building but I feel that this review would do others justice and prepare people to play an epic game of email or phone tag with no tag backs.” – Khatia R
“We are using Kinry and Associates currently. Couldn’t be more disappointed with their service and lack of follow through. Would highly recommend using another property management company. They do many unethical things and everyone they outsource to work projects at the building are really bad and unprofessional. Same shady accounting as well. Our building would all agree it was a horrible experience on so many levels.” – John W
You have been forewarned. Kinry & Associates is the worst property manager in San Francisco. They will stress you out and piss you off.